Contact
About The Source UK
The Source UK is a UK-based online shop for clothing, footwear, electronics, drinkware, gifts and toys. Browse our full range or contact us for help choosing a product.
Contact us
Email thesourcehq.uk@gmail.com, use the WhatsApp button on our website, or send a message using the form below. For order enquiries, include your order number. Please do not send payment card details.
Shopping questions
How much is UK delivery?
Standard UK delivery is £3.99 and express UK delivery is £4.99. Free standard UK delivery is available on orders £100+. Available services and the final delivery charge are confirmed at checkout.
When will my order arrive?
We aim to dispatch orders within one working day of payment. Standard delivery is estimated at 2–3 working days after dispatch; express delivery is estimated at 1–2 working days after dispatch. These are estimates, and weekends, bank holidays and courier delays may affect delivery. See our shipping policy for full details.
Where can I find sizes and product details?
Check the description and available options on each product page before ordering. If you need help with sizing, colour, compatibility or what is included, contact us with the product name before purchasing.
How do I get help with an order or return?
Email us with your order number and a description of the issue. For returns, contact us for instructions and the return address before posting anything. Read our refund policy for details.